Technology Staff

Elaine Bultemeier	Chief Technology Officer	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Terry Engle	Network Administrator	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Randy Martz	Network Administrator	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Tod Wirebaugh	Technician	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
James Hornaday	SIS Manager	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Susan Armacost	Technology Coach	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Brad Gutwein	Network Engineer	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Mark Dickinson	Technician	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Adam Stetzel	Technician	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Fabiola Nunez	Technician	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Justin Weaver	WCHS Technician	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Mason Phonsavanh	Technician	This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Outlook/iPhone Information

See instructions for adding frequent contacts to Outlook:
 How-to Set up Outlook on the iPhone

Technology Coach

As a Technology Integration Coach for Warsaw Community Schools my main focus is helping teachers infuse technology into teaching in their classroom. This is done through designing and presenting workshops, working with the tech mentors and working one-on-one with teachers. I also facilitate the implementation of technology initiatives, for example; Mimio^©, the migration to Office 2010 and Acuity Testing.

My primary goal is to help teachers learn new technologies within an adult learning environment by offering them abundant amounts of informal, highly customized support. A secondary goal is to assist teachers when introducing new technology or skills to their students. This could take the form of teaching/modeling the lesson, co-teaching the lesson or being available for support during the lesson.  A final goal for this year is to identify Bright Spots, those teachers who are effectively using technology and emphasizing standards-based, student-centered research.

Keyboarding

Join the conversation about keyboarding in our district. Our research and notes are listed on our Moodle site.

To get to our site open a browser and follow this link.

http://moodle.warsaw.k12.in.us

Login with your network username and password. Click on the CIMC link and the keyboarding link. The password is keyboard.

Thank you for your participation.

Contact me by sending me an email sarmacost.warsaw.k12.in.us. Or, you may call my extension x2477.

Documents and Policies

Help Desk Guidelines:

We use the following guidelines in prioritizing requests and will strive to begin working on the problem within the target timeframe. Actual response times may be shorter or longer depending on the volume of requests at any one time.

Criteria	Target Response Time*
Affects more than five individuals; or is mission critical and there is no workaround available. Examples:  E-Mail services are not functional: Network is down: Internet is not working.	Technician will be contacted for immediate response.
Affects fewer than five people, workarounds available. Example:  Can't check e-mail from one computer, but could use Web Mail from another computer.	Initial response within two working days.
No effect on productivitiy, or unsupported software. Examples:  Monitor showing b/w instead of color, CD player has no sound.	Best effort as time allows.

* Target Response Time is defined as the time between receipt of the incident or call that a Technician begins working on the problem. Due to the wide diversity of issues and the methods needed to resolve them, response time is not defined as the time between the receipt of the call the the problem's resolution.

Helpdesk Protocols:

Preferred method of communication to Technology Department:
Use Eduphoria - http://helpdesk.warsaw.k12.in.us

Why?
Sends issue directly to technician in the building.
Sends email confirmation to parties
Records requests more accurately than email.
Collects data, tracks productivitiy, tracks inventory, reserves facilities, manages online forms.

Other methods of communication: 
Call building tech or call helpdesk x2488.

Can be used if Eduphoria is down.
Tech will enter the ticket manually.

Example:  Once service requests are entered into our help desk system, Eduphoria, users receive an e-mail message verifying that a new request has been opened. The request gets assigned to the Technician in the user’s building. The Helpdesk Manager monitors all forms of incoming requests for service and assigns or re-assigns resources. The technician closes the request entering a written resolution of the problem for future reference.
When a request is closed, the customer receives notification via e-mail.

Technology Documents:

You may download  Whats New in PS 7?    PowerSchool 7 New Look    PowerSchool Old Look

You may download our district's technology plan: WCS Tech Plan 2007-2010 The new plan is coming soon!

You may download a presentation regarding our technology study: Technology Review Presentation

You may download the technology report: Technology Audit Report

You may download our district's request for software or hardware Software_Hardware Request Form

You may download a draft copy of our technology curriculum:   WCS Tech Standards

You may download a copy of the district's technology policies http://www.neola.com/warsawcomm-in/

You may download sample technology lesson plans K_2 Technology Lesson Plans
3_5 Technology Lesson Plans
6_12 Technology Lesson Plans

You may download the NETS student profiles NETS Student Profiles

You may download the mini grant application  Technology Mini Grant Application

You may download some useful Warsaw Community Schools technology sites  Handy Technology Websites

Frequently Asked Questions

Q: How do I use the Calypso System?
A:  Here is a tutorial sheet:   Calypso User How-to Sheet

Q: How do I submit a conference request form in Eduphoria?
A:  Here is a tutorial sheet:   Conference Request Form in Eduphoria
https://podcast.warsaw.k12.in.us/groups/wcsinfo/wiki/576aa/Eduphoria.html

Q: How do I access my I drive data at home?
A: For staff open an Internet browser go to the following link:  staff.warsaw.k12.in.us. Login with your username and password.
For students open an Internet browser go to the following link:  students.warsaw.k12.in.us. Login with your username and password.

Q: How do I attach a laptop to the wireless network in a building?
A: Go to the wireless settings for the laptop. Click on the wireless icon in the system tray and select Open. If you need access to the WPA network please contact your building technician.

Q: How do I add a printer (PC users)?
A: Go to Start>Run and type:
\\wcselemprint (if you are in an elementary building)
\\wcsmsprint (if you are in a middle school, Transportation, CIMC, Maintenance, or Food Service)
\\wchsprint (if you are at the high school)
\\wcsprint (if you are printing from a Windows 7 computer)
Press OK. A list of printers will appear. Double-click on the printer you wish to add. A dialog box will appear. Close it. Your printer has been added.

PowerSchool Questions/Answers:

Q: How do I access PowerSchool from home?
A:  http://powerschool.warsaw.k12.in.us/public/ for parents
A:  http://powerschool.warsaw.k12.in.us/teachers/ for teachers

Dist. Tech Comittee

Content for the District Technology Committee is available on our Moodle site moodle.warsaw.k12.in.us/moodle/course/view.php